Kathi Kaiser founded KaiserUX in 2024, after leading Centralis, one of the first and most successful UX research firms, for the past 23 years. With a wide range of industry experience, Kathi leads top-notch teams in creating outstanding user experiences for Fortune 500 companies, start-ups, and cultural institutions.
A contributor to O’Reilly Media’s 97 Things Every UX Practitioner Should Know, Kathi writes about information architecture, UX research methods, and other day-to-day, practical issues facing design professionals.
Kathi is a compelling speaker and has delivered talks at major national conferences on a variety of UX topics, including museum experiences, competitive analysis, and designing for happiness.
A lifelong learner, Kathi is pursuing an Executive PhD in Business/Experience Design at Bentley University. She is studying data visualizations that encourage people to evacuate during weather emergencies.