Our UX research makes products and services easier.
Understanding people is good business.
At KaiserUX, we drive your bottom line by exploring users’ needs, examining their real-life contexts, and identifying how to provide the best user experience.
User Research
We observe people where they live and work to identify their painpoints and help you address their unmet needs.
Testing & Evaluation
We determine how your product performs and how to improve it, using a range of qualitative and quantitative methods.
UX Strategy & Design
We help shape your UX program, identifying what you need to research when, and how to best structure your experience.
“After implementing your recommendations, our online conversions increased nearly 100%”
– Digital Marketing Manager, Fortune 10 health insurer
About KaiserUX
Kathi Kaiser founded KaiserUX in 2024, after leading Centralis, one of the first and most successful UX research firms, for the past 23 years. Kathi personally leads all client initiatives for KaiserUX, working with her trusted network of UX professionals to deliver larger projects on time and on budget.
Engagements are flexibly structured to meet our clients’ needs, including fixed-fee projects, hourly consulting, and mid- or long-term retainer agreements. Contact us to learn more.
“Everything we learned was very actionable. Thank you! It was a pleasure working with you.”
– Director of Digital, internationally renowned art museum
